When your valuable equipment suffers damage in an accident or incident, the road to recovery shouldn’t be paved with paperwork and frustration. Our team are here to assist with insurance claims of your damaged traffic management and construction equipment.

We take a collaborative approach, and work with you and your insurers from start to finish, to reduce the back-and-forth that typically delays claim processing. Our goal is to reduce the stress and get your equipment back on the road.

Comprehensive Documentation When You Need It Most
Insurance claims require detailed evidence and assessment, challenging to compile when you’re already dealing with the stress of damaged equipment. RTL’s can assist with thorough, professional insurance reports that document:

• Detailed descriptions of all damage sustained
• High-quality photographic evidence
• Technical assessment of operational impact
• Comprehensive repair quotations including parts and labor
• Clear distinction between pre-existing conditions and new damage

Flexible Assessment Options
We offer two convenient ways to evaluate your equipment. Choose our On-site Assessment service where our technicians come to your location, eliminating transportation needs. Alternatively, for complex cases or when your equipment is already mobile, we provide comprehensive evaluations at our RTL facilities.

Perhaps the most valuable aspect of RTL’s service is our role as your intermediary with insurance providers. Our team:

• Communicates directly with your insurer, speaking their language
• Hosts insurance assessors during their inspections
• Explains technical aspects that might impact claim decisions
• Provides additional information promptly when requested
• Negotiates on your behalf when appropriate

Built on Trust and Reputation
Over the years, RTL has established strong working relationships with numerous insurance companies across New Zealand. These insurers have come to trust our:

• Fair and accurate damage assessments
• Reasonable repair quotations
• Honest reporting without inflation
• Technical expertise in equipment evaluation

The RTL Difference: Honesty and Reliability
What sets RTL apart in the insurance claim process is our commitment to honesty and transparency. We won’t inflate damage assessments or recommend unnecessary repairs. This ethical approach benefits everyone involved:

• You receive fair treatment and appropriate repairs
• Insurance companies appreciate our straightforward assessments
• The claim process moves forward without delays from suspicion or verification
• Long-term insurance premiums remain as reasonable as possible