Covid – 19- RTL Updates

Update: 31 August 2020 12pm

To our Valued Customers,

RTL is now operating to Level 2.5 Covid-19 guidelines in Auckland.  All other branches are at Alert Level 2.

In Auckland, we are open for business with all the appropriate social distancing rules in place.  

If you have any queries or want to place an order, please use the live chat on the website, contact us directly on 0800 785 744 or email

Please follow us on Facebook and LinkedIn for further comms during this period.

Emergency repairs 

All repairs must be logged via our Service Request form on our website. Once you have logged your service request, we will be in touch with a time for you to bring your vehicle in.

During this time we will have one technician available on site for emergency repairs during business hours only. 

  • All vehicles must be brought to 31 Maurice Road, Penrose. 
  • Trucks and keys must be disinfected before you handover your vehicle to our team. 
  • The keys must be left in the vehicle. 
  • Please follow all social distancing guidelines.

We may not have access to all parts required for a repair as other service providers may be closed. We will advise you on a case by case basis.

For assistance with Service enquiries – please email

Kia kaha

The team at RTL