When you invest in a Variable Message Sign (VMS) trailer from RTL, we ensure you are fully equipped to maximise its potential through our comprehensive handover process. This critical onboarding stage sets you up for success with your new traffic management solution.

Initial Training
The handover begins with either a site visit from our technical team or an invitation to our facilities for hands-on training. This personalised approach ensures your team becomes comfortable with all aspects of VMS trailer operation from day one.

Message Management
Our team guides you through the essential process of loading messages onto your VMS display. You will learn the intuitive interface (VMS TOUCHCHREEN CONTROLLER) that allows for quick updates and modifications to displayed information. The training extends to creating and managing message scheduling, enabling you to program your sign to display different messages at specific times without manual intervention.

Remote Access Solutions
A key advantage of our VMS trailers is the ability to manage them remotely via Jamlogic. We’ll show you how to:

• Access the Jamlogic control platform through both mobile devices and laptops
• Utilise the WiFi connection capability that comes to your aid for remote access if network connectivity is unavailable 
• Operate the system when physical access is restricted either remotely or via WIFI

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Maintenance and Monitoring
Proper maintenance ensures your investment delivers reliable performance for years to come. Our handover process covers:

• Best practices for battery charging and power management
• Procedures for checking system status and identifying potential issues
• Troubleshooting common errors and when to contact technical support

Deployment Fundamentals
Before your VMS trailer heads to its first worksite, we ensure you’re confident with:

• Safe and proper lifting and lowering of the display panel
• Pre-deployment checklist to verify all systems are functioning correctly
• Site placement considerations for optimal visibility and performance

Our RTL handover process is designed to transform you from new owner to confident operator. With this comprehensive training, you’ll be well-equipped to leverage your VMS trailer’s full capabilities for effective traffic management and public communication.

Client Spotlight: ManuLife in Kawerau
We recently visited ManuLife in Kawerau who have invested in a VMS 320 ProSeries Stealth Model for messaging related to forestry roads, works, and incident management. Our journey took us from our head office in Auckland through scenic towns into forestry country, where we were warmly welcomed by their team - Michael, Sam, Dave and Jarron.
We thoroughly enjoyed conducting the training and learning more about the interesting work this team does in the region. The Manulife VMS trailer is also fitted with a speed radar, which will help improve safety around forestry areas by alerting drivers when they are  exceeding speed limits. This additional feature demonstrates how our VMS solutions can be customised to address specific safety concerns, creating a more comprehensive traffic management system tailored to unique operational environments.
Our RTL handover process is designed to transform you from new owner to confident operator. With this comprehensive training, our customers will be well-equipped to leverage their VMS trailer’s full capabilities for effective traffic management and public communication.