Updates From Our Service Team
Kia ora koutou katoa,
We hope this newsletter finds you well and ready for some exciting updates from your RTL Service team. We've been busy behind the scenes, fine-tuning our training and maintenance programs to serve you better, we have also been integrating Ai into our tech support. Let's dive into what's new!
Meet Tui - Your New 24/7 RTL Technician
We're excited to introduce Tui, our 24/7 Ai assist tech support – who is always ready to lend a hand with your RTL electronic and crash equipment queries. Ask Tui a question through our book a service form page - available 24/7 for your convenience!
VMS Screen Upgrades – All Brands!
Is your Variable Message Sign looking a bit tired? Let's brighten things up! Just send us the measurements, and we'll sort out a screen replacement. RTL is carrying out screen replacements on any VMS trailer in your fleet – does not have to be VERMAC only trailer.
Say Hello to Our NEW TVMS
We're thrilled to introduce our improved Truck Mounted Variable Message Sign (TVMS). Here's what makes it special:
- Operates on the same platform as our RTL AWVMS – easy to train your teams
- Sharper resolution for crystal-clear messages
- Enter any text on the go from the cab
- Hardwired from controller to TVMS (no wireless interference)
Curious to see it in action? Pop by our Auckland yard for a demo and chat about our special introductory price. We'd love to show you around!
Keeping Your Scorpion C-90 TMA in Top Shape
Your Scorpion Truck Mounted Attenuator is a crucial piece of safety kit, so let's keep it purring:
- Give those pivot points and locking arms a monthly greasing. If you don't do this, it will lead to metal-on-metal contact and the pins will be damaged.
- Keep an eye out for dirt and debris - a quick clean goes a long way.
- Don't forget the annual recertification with RTL, especially after any impacts.
- We've got a handy TMA Maintenance Checklist for you to download. Want a daily reminder? We've got some nifty stickers that'll do the trick!
Key Takeaways from RTL's Training Day:
Thanks to everyone who joined us for our recent training day in September. Here's a quick refresher of our top
- CARE for your batteries
- DO your maintenance
- ASK for support when you need it
Remember, we are always here to help you make the most of your RTL equipment.
We're grateful for your continued trust in RTL. Got questions or need a hand? Don't hesitate to reach out - we're just a phone call, email, or service form away. Let's keep making our roads safer, together!
Nga mihi,
RTL Service Department
Shane, Paras, Jezekiel, Ralston & Rhodderick
Paras Gupta - Service Co-ordinator
MOB: 0275008887