Updates From Our Service Team

Kia ora koutou katoa,

 

We hope this newsletter finds you well and ready for some exciting updates from your RTL Service team. We've been busy behind the scenes, fine-tuning our training and maintenance programs to serve you better, we have also been integrating Ai into our tech support. Let's dive into what's new!


Meet Tui - Your New 24/7 RTL Technician

We're excited to introduce Tui, our 24/7 Ai assist tech support – who is always ready to lend a hand with your RTL electronic and crash equipment queries. Ask Tui a question through our book a service form page - available 24/7 for your convenience!


VMS Screen Upgrades – All Brands!

Is your Variable Message Sign looking a bit tired? Let's brighten things up! Just send us the measurements, and we'll sort out a screen replacement. RTL is carrying out screen replacements on any VMS trailer in your fleet – does not have to be VERMAC only trailer.  

Say Hello to Our NEW TVMS

We're thrilled to introduce our improved Truck Mounted Variable Message Sign (TVMS). Here's what makes it special:  

  • Operates on the same platform as our RTL AWVMS – easy to train your teams  
  • Sharper resolution for crystal-clear messages  
  • Enter any text on the go from the cab
  • Hardwired from controller to TVMS (no wireless interference)

Curious to see it in action? Pop by our Auckland yard for a demo and chat about our special introductory price. We'd love to show you around!


Keeping Your Scorpion C-90 TMA in Top Shape

Your Scorpion Truck Mounted Attenuator is a crucial piece of safety kit, so let's keep it purring:

Key Takeaways from RTL's Training Day:

Thanks to everyone who joined us for our recent training day in September. Here's a quick refresher of our top

  • CARE for your batteries   
  • DO your maintenance  
  • ASK for support when you need it  

Remember, we are always here to help you make the most of your RTL equipment.


We're grateful for your continued trust in RTL. Got questions or need a hand? Don't hesitate to reach out - we're just a phone call, email, or service form away. Let's keep making our roads safer, together!  


Nga mihi,

RTL Service Department 

Shane, Paras, Jezekiel, Ralston & Rhodderick


Paras Gupta - Service Co-ordinator

MOB: 0275008887


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